Shipping Information

All domestic US orders will ship USPS or UPS Ground. The shipping cost will be calculated based on the weight of your package and the destination. Please note that the days listed in the shipping method is for days in transit and is not guaranteed.

Order Tracking:

Please allow up to 21 business days for your order to be processed and shipped. If we experience any further delays, you will be notified by email.

You will receive an email with your tracking number as soon as your order ships. Please allow up to 24 hours for the tracking number to properly update in the system.

Our Customer Service Team is available Monday - Friday, 9am - 5pm EST. Please call (607) 564-8730 or email us at

International Shipping:

International shipping is available exclusively through UPS Worldwide Economy. For your convenience, duties and taxes will be included in the shipping cost and will be shown at checkout. Please note it can take up to 2 weeks for packages to be delivered from the day they are shipped.